Essential Care
A dependable foundation
for everyday IT.
Proactive maintenance and practical protection for dental practices and small businesses that need reliable IT management without the extras.
Schedule a free consultation →Experienced help with everyday technology issues.
Who Essential Care is for
Essential Care suits practices and businesses looking for professional monitoring, antivirus protection, and patch management, with basic remote help during the working day.
What’s included
Continuous monitoring
24×7 system and network health monitoring helps identify developing problems before they become larger interruptions.
Practical protection
Enterprise-level antivirus and malware protection provides a security foundation for your everyday systems.
Updates and support
- Windows and third-party patch management
- Basic remote support during business hours
Keep systems current and give your team a dependable place to turn for help.
Less friction in your working day
Proactive monitoring, current software, and everyday support help reduce avoidable disruption, so your staff can focus on patients and customers.
Built around your environment
We understand how dental software, imaging systems, servers, and workstations fit into a practice’s daily routine. We review your existing equipment and agree on the support scope before service begins.
When to choose more care
For advanced endpoint threat defense and unlimited remote troubleshooting, explore Professional Care, our most popular plan. For included, prioritized on-site support, managed security response, and server recovery capability, explore Premium Care.
Essential Care questions
What remote support is included?
Essential Care includes basic remote support during business hours. Unlimited remote support and troubleshooting is a Professional and Premium Care feature.
Does 24×7 monitoring mean 24×7 help-desk support?
Monitoring runs continuously. Essential’s basic remote support is provided during business hours.
Are on-site visits or backups included?
Essential Care’s listed features do not include on-site support or backup services. We review your needs and define any additional service scope during consultation.
Can you support our existing dental technology?
We review your software, imaging systems, and equipment to determine the appropriate support scope for your practice.
How is pricing determined?
Contact us to review your environment, support needs, and agreed service scope.
Start with reliable everyday care.
Let’s review your technology and the support your business needs.
Schedule a free consultation →